Super User Webinar Series

Part 3: Building & conducting a Current State assessment of your current or future Super User program

AVAILABLE ON DEMAND UNTIL April 21, 2010
Originally broadcast on:
Wednesday, November 18, 2009
Duration: 60 minutes (including Q&A)
Cost: $99

SAP Experts Seminar Register

Part 1: Super User programs: Getting started
Part 2: Building & maintaining support for your Super User strategy through stakeholder engagement

What You'll Learn

Once you have identified your key stakeholders and clarified their needs, expectations, and roles, you can begin the process of engaging them at the appropriate level through completion of a Current State assessment.

In part 3 of this webinar series, we will:

  • Talk about setting clear objectives for your assessment, how to determine who will be involved and at what level, and identify possible questions to include.
  • Examine options for conducting the actual assessment and discuss the importance for timely follow-up and follow-through.

You will be presented with a model of a stakeholder engagement map, which is a key deliverable from the Current State assessment and an important tool for ensuring ongoing stakeholder support and commitment.

About The Speaker

Doug Whittle, President of Whittle Consulting Group, LLC

Doug Whittle, President of Whittle Consulting Group, LLC, is a corporate strategist and change architect who helps organizations and teams manage the transition from current to desired state.

He has over twenty years of experience leading training, service, and support organizations in a corporate business environment and ten years as owner of a consulting firm.